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Confessions of a Game Store Clerk

Real employees tell their real stories - the good, the bad and the unbelievably horrific

Words: Charlie Barratt, GamesRadar US

Videogame store employees. They have to have the easiest job on the planet, right? Play videogames, sell videogames, buy videogames, organize videogames, stand around and talk about videogames. They spend their entire day goofing off and hanging around the very things they love. Seriously, how hard can it be?

With gaming bigger than ever, and the attraction to gaming related careers stronger than ever, we decided to uncover the truths behind the assumptions. Is this really the slacker's dream profession? Is it really as fun and laidback as it seems? If so, why do these lucky workers so often come across as rude and indifferent?

To find out, we gathered eight current or former game store employees and began a massive, exhausting interrogation. The discussion ranged from ridiculous rules to dorky coworkers to heartless management to... you. Yes, you, the customer, dreaded and despised above all others. Wait and see if you think that description's unjust after you've read their stories.

 

These game store confesssions, however, are anything but one-sided. We gave our participants free reign and complete anonymity, so revelations of wrongdoing and honest admissions of guilt are part of the package as well. Sometimes they lie. Sometimes they steal. And sure, sometimes they slack off, just like you always suspected they did.

But other stereotypes are shattered. About who they are and what they're like (hint #1: two of ours are female). About what they actually do all day (hint #2: it isn't playing videogames). And about how it truly feels to hold the "ultimate dream job." Prepare to be illuminated. Prepare to be appalled. Most of all, prepare to be entertained.


Part One: 
The Store, The Management, The Rules




Part Two:
The Coworkers, The Customers




Part Three: 
The Games, The Fanboys, The Aftermath, The Regret




Horror Stories: 
The most bizarre, explicit and terrifying anecdotes




Note: All identities are anonymous to protect the innocent, as well as the not-so-innocent. The assigned "employee numbers," however, are consistent to each interviewee throughout.

 
14 Comments
lynx987 - 3 months 4 days ago
i love the stories
climbing wolf - 3 months 3 days ago
This is my favorite article on the hole internetz.
oryandymackie - 3 months 2 days ago
I was in the local games store and a family in Joules shirts and johdpurs were browsing games and suddenly they all shouted "Crazy Frog Racer 2! Let's get it Mum! It's a great game!" They live in their own world, don't they?
ELpork - 3 months 2 days ago
I love this because its true.
NubletInc - 3 months 11 hours ago
dude i work in a game store and the worst things i've gone thru so far (5 months) is really annoying mentally challenged people and ABNOXIOUS kids. but thats a big SO FAR
endotherove - 2 months 27 days ago
lol i want to be a gamestore clerk
Finche - 2 months 25 days ago
Its all true, the whole lot. As a "fine" and "passionate" member of the games retail business, nothing gives me more pleasure than to read that even people 1000's of miles away doing the "job" experience the same bollocks taht me and my co-workers do everyday. Its simple: Customers, most of them, are vile. At times the staff are pricks. The boss, the present one, is a tard. its actually the worst job I've ever had and yet beingt eh Assit. Manager makes it worse.

Kids if your reading this or even can read after yeras of 50 cent or "Grand Thrist Ohtoo: San Andrews" - get a proper job and stop dropping in cv's.
jonfitt - 2 months 24 days ago
Moan moan moan.

Games store employees are in my considerable experience usually the worst retail employees out there.

They usually know extremely little about games which aren't mainstream console releases.
Combine this with a holier-than-thou attitude from someone who thinks they're "in the industry" (yeah, about as much as Will Wright's gardener) and you've got the most miserable experience in retail.

I'm strictly, straight in, grab the game and get out fast.

No, I don't want a flipping strategy guide, I have this little thing called Internet access.
ELpork - 2 months 20 days ago
>Jonfitt

Most employee's are told to push main stream poo poo.

And all the real "Core" gamers quit after about 4 or 5 months.

don't get me wrong "Game store X" is with out a second thought a crappy crappy store.
Baconator96 - 2 months 19 days ago
im still terrified, and slightly amused, at the horror story about the pouch full of shit.
Sizzler - 1 month 16 days ago
I want to go give my local store's workers a big tip next time I buy a game.
noofer7 - 1 month 14 days ago
Awesomeness.
I like the horror stories the best. Makes me glad I almost never go to a big mall.
noofer7 - 1 month 14 days ago
The horror story about the stupid woman who wanted the Zelda on Xbox made me even MORE disgusted about humanity's stupidity, if that's even possible.
KirbyCupcake - 22 days 16 hours ago
I feel really sorry for game clerks after reading this.
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